Crosner Legal has filed a class action lawsuit against Apple, Inc., alleging that the tech giant violated Washington’s Telephone Buyers’ Protection Act (TBPA) and Consumer Protection Act (CPA) by failing to disclose important information about its iPhones at the point of sale. The complaint, filed in the United States District Court for the Northern District of California, contends that Apple omits key legally required disclosures on the packaging of its iPhone products, deceiving consumers and creating an unfair marketplace.
The TBPA requires manufacturers and sellers of telecommunications equipment to clearly disclose, before the sale, information such as who is responsible for repairs, standard repair charges, and the terms of any warranty offered. According to the lawsuit, Apple’s packaging does not disclose these required details, nor does Apple post this information at retail locations prior to sale. By failing to inform consumers of critical repair and warranty terms up front, Apple allegedly deprives purchasers of the information necessary to make fully informed buying decisions. Washington law considers a violation of the TBPA to be a per se violation of the Consumer Protection Act.
The lawsuit highlights that Apple’s omissions are not minor technicalities but rather leave consumers vulnerable to significant unexpected costs. For example, repairing a cracked screen on certain iPhone models can cost hundreds of dollars without prior clear disclosure at the time of purchase. Consumers are entitled to know this material information beforehand, not after they have spent hundreds or even thousands of dollars on a device. Apple’s failure to disclose standard repair charges and warranty information not only violates specific consumer protection laws but also undermines public trust and the principle of fair competition.
Through this class action, Crosner Legal seeks to hold Apple accountable for its deceptive practices. The lawsuit demands restitution for affected consumers, injunctive relief to require Apple to comply with the TBPA going forward, and additional remedies available under Washington law, including presumed statutory damages and attorneys’ fees. Consumers have a right to transparent, honest information when purchasing products, especially high-cost items like smartphones. Companies should not be permitted to conceal essential product details that would influence a consumer’s decision to buy.
If you purchased an iPhone in Washington and believe you were misled by Apple’s omissions regarding repairs and warranty terms, contact Crosner Legal to learn more about your rights.
- Crosner Legal: 9440 Santa Monica Blvd. #301, Beverly Hills, CA 90210
- Phone: (866) 276-7637 [CROSNER]
- Email: intake@crosnerlegal.com
- Fax: (310) 510-6429
This blog post is intended for informational purposes only and does not constitute legal advice.