Privacy Policy

Crosner Legal, P.C. (“Crosner Legal,” “we,” “us” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit crosnerlegal.com and its subdomains, or any other website, landing page or online form that Crosner Legal, P.C. operates and that links to this Policy (together, the “Site”), contact us by phone, email or text message, or submit a request for a free case evaluation; how we use and share that information; and the choices and rights you have.

This Policy applies to the Site and to the intake and marketing communications described here. It does not describe how we handle information once you become a client. Information you provide to us as a client is governed by the attorney-client privilege, our duty of confidentiality under the Rules of Professional Conduct of the states in which we practice, and your engagement agreement. Nothing in this Policy limits those protections.

By using the Site or contacting us, you acknowledge that you have read this Policy. Where law requires your consent for a particular practice (for example, automated text messages under certain conditions or the Washington consumer health data practices described below), we will ask for it separately.

Contacting us does not create an attorney-client relationship. Submitting a form, calling, emailing or texting us does not make you a client of Crosner Legal. We become your attorneys only when both you and the firm sign a written engagement agreement. Until then, please share only the information our forms and intake staff ask for, which is what we need to check for conflicts and decide whether we can help; do not volunteer additional details about your matter. We will keep what you send us confidential and will not use it to your disadvantage. By contacting us, however, you agree that information you provide before we accept your matter will not prevent Crosner Legal from representing other clients in the same or a related matter. Please see our Disclaimer and Terms of Use for more information.

1. Information we collect

We collect information in three ways: information you give us, information collected automatically when you use the Site, and information we receive from other sources.

Information you give us. When you request a free case evaluation, contact us, apply for a job, or sign up for updates, you may provide:

• Identifiers and contact details: name, mailing address, email address, telephone number.
• Information about your potential legal matter: the name of your employer or the company involved, your job title and dates of employment, pay and hours information, a description of what happened, and documents you choose to upload or send us (for example, pay stubs, job postings, receipts, text messages, or correspondence).
• Information that may be sensitive, if you choose to share it: for example, information about a disability, medical condition, medical leave, pregnancy, age, race, national origin, religion, sex, sexual orientation or gender identity, immigration status, or union membership, where that information relates to a discrimination, harassment, retaliation or wage claim you are asking us to evaluate.
• Employment application information, if you apply to work with us: résumé, work history, education and references.
• Financial and transaction information, if your potential matter involves it: for example, bank or credit card statements, loan or lease documents, receipts, billing records, credit reports, account numbers, or notices you received about a data breach or unauthorized charges. We ask you to redact full account numbers where possible and to send financial documents through the secure upload link we provide rather than by email.
• Communications: the content of your emails, text messages, voicemails, web chats and calls with our intake team. Calls to our intake line may be recorded or transcribed for quality, training and record-keeping purposes. A recorded announcement at the start of each call tells you that the call may be recorded; by continuing the call, you consent to the recording. If you prefer not to be recorded, tell us and we will continue without recording.

Information collected automatically. When you visit the Site, our systems and third-party tools automatically collect:

• Device and connection information: IP address, approximate geographic location derived from IP address, browser type and version, operating system, device type, screen size, language setting, and referring URL.
• Usage information: the pages you view, the links and buttons you click, the time and duration of your visit, the search terms that brought you to the Site, and whether you started or completed a form.
• Cookie and similar identifiers, as described in Section 3.

Information from other sources. We may receive information about you from:

• Advertising and analytics partners (for example, that you clicked on one of our ads), as described in Section 3.
• Co-counsel, referring attorneys, or other law firms when a matter is referred to us, with your knowledge.
• Public records, court filings and other publicly available sources, when we investigate a potential claim you have asked us to evaluate.
• Other members of a proposed class or group who identify you as a coworker or witness.

2. How we use information

We use the information described above to:

• Evaluate your potential legal matter, respond to your inquiry, and determine whether we can represent you.
• Run conflict-of-interest checks required by the Rules of Professional Conduct.
• Communicate with you about your inquiry by phone, email or text message, including scheduling and follow-up.
• Investigate potential claims, including identifying whether others have reported similar conduct by the same employer or company.
• Refer your matter to co-counsel or another law firm when we are unable to handle it, with your knowledge.
• Operate, maintain, secure and improve the Site, and understand how visitors use it.
• Market our services, including showing you ads on other websites and platforms (see Section 3) and sending you information about legal developments you may find relevant. You may opt out at any time (see Section 5).
• Evaluate your application if you apply for a job with us.
• Comply with legal, regulatory, professional and court obligations, including record-retention rules.
• Protect the rights, property and safety of Crosner Legal, our clients, our staff and others, and enforce our Terms of Use.

We do not use your information to make automated decisions that have legal or similarly significant effects on you without human review.

3. Cookies, analytics and advertising technologies

The Site uses cookies, pixels, tags and similar technologies (“cookies”) placed by us and by third parties. A cookie is a small file stored on your browser or device. We use them for four purposes:

Advertising partners. When you visit the Site, our advertising partners may receive information such as your IP address, the pages you viewed, and a cookie or device identifier, and may combine it with information they already hold about you. This is used to show you our ads elsewhere and to measure ad performance. Under California law, this may be considered “sharing” personal information for cross-context behavioral advertising. We do not sell your personal information for money.

Your choices.

• Use the cookie banner on the Site to decline non-essential cookies.
• Set your browser to refuse or delete cookies. Doing so may limit some Site features.
• Opt out of interest-based advertising through the Digital Advertising Alliance and Network Advertising Initiative tools, or through your Google and Meta ad settings.
• Turn on the Global Privacy Control (GPC) signal in a supporting browser. We treat a GPC signal as a request to opt out of advertising cookies on the Site.

Do Not Track. Some browsers send a “Do Not Track” signal. Because there is no common standard for how to respond, the Site does not respond to Do Not Track signals, other than the GPC signal described above.

4. How we share information

We do not sell your personal information, and we do not rent or sell mailing lists. We share information only as follows:

• Within the firm. With Crosner Legal attorneys and staff who need it to evaluate or handle your inquiry, in any of our offices (California, Washington, Oregon and Illinois).
• Co-counsel and referral attorneys. With other law firms when we work jointly on a matter or refer your matter to them. We will tell you when this happens.
• Service providers. With vendors that process information on our behalf and under contract, such as website hosting, intake and case-management software, customer relationship management (CRM) systems, text messaging and telephone providers, email services, document storage, e-signature services, payment processors, and analytics providers. They may use the information only to provide services to us.
• Advertising partners. As described in Section 3.
• Legal and professional obligations. To comply with law, court order, subpoena or other legal process; to respond to lawful requests from government or regulatory authorities, including the state bars; or to protect our rights, our clients, or the safety of any person.
• Information you provide about a potential claim may become part of a lawsuit, settlement, or court filing if you become a client or a class member, as explained in your engagement agreement or the court’s notice.
• Business transfers. If the firm merges with or is acquired by another firm, subject to the Rules of Professional Conduct governing transfers of client files.

We do not share your mobile telephone number or text-messaging opt-in information with third parties or affiliates for their own marketing purposes.

5. Text messaging (SMS) terms

Consent. If you provide your mobile number on a Site form, or text us first, you agree to receive text messages from Crosner Legal, P.C. about your free case evaluation, scheduling, requests for documents, and updates about your inquiry or matter. Messages may be sent using an automated system. Consent is not a condition of receiving a case evaluation or legal services; you can ask us to contact you by phone or email instead.

Marketing messages. We will send text messages promoting our services only if you have separately and specifically agreed to receive them by checking a marketing-consent box on our form. Checking that box is your electronic signature authorizing Crosner Legal to send marketing texts to the number you provide using an automated system, and you are not required to agree as a condition of obtaining a case evaluation or legal services.

Frequency and cost. Message frequency varies depending on your inquiry; you may receive several messages per month. Standard message and data rates may apply.

Opting out. Reply STOP to any message to stop receiving texts. You will receive one confirmation message, and we will send no further texts to that number unless you opt back in. Reply HELP for help, or contact us at intake@crosnerlegal.com or 1-866-CROSNER.

Sharing. We do not share your mobile number or your text-message opt-in consent with third parties or affiliates for marketing or promotional purposes. Our text messaging vendor, [vendor name], processes messages on our behalf.

Carriers. Wireless carriers are not liable for delayed or undelivered messages.

6. Your choices and rights

Regardless of where you live, you may contact us at any time to:

• Ask what personal information we hold about you.
• Correct inaccurate information.
• Ask us to delete information that we are not required to keep by law, court rule, or the Rules of Professional Conduct. We may need to keep records of inquiries for conflict-checking purposes even after other data is deleted.
• Opt out of marketing emails (use the unsubscribe link in any message) or text messages (reply STOP).
• Opt out of advertising cookies and cross-context behavioral advertising (see Section 3).
• Raise a concern about how we handle your information.

To make a request, email help@crosnerlegal.com, call 1-866-CROSNER, or write to Crosner Legal, P.C., Attn: Privacy, 9440 Santa Monica Blvd., Ste. 301, Beverly Hills, CA 90210. We will verify your identity before acting on a request, usually by confirming details you previously provided to us. You may authorize someone to make a request on your behalf by providing written authorization. We will respond within 45 days, or sooner where state law requires. We will not treat you differently for exercising your rights.

Residents of some states have additional rights described in Section 7.

7. State-specific disclosures

California. This section supplements the rest of this Policy and applies to California residents. It is provided under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (Civ. Code § 1798.100 et seq.), and the California Online Privacy Protection Act (Bus. & Prof. Code § 22575). We update this section at least once every 12 months.

Personal information we have collected in the preceding 12 months. The table below lists the categories of personal information we collect, the business purposes for which we use them, the categories of third parties we disclose them to, and how long we keep them. Sources for all categories are described in Section 1.

Sensitive personal information. We use and disclose sensitive personal information only for the purposes listed in Cal. Code Regs. tit. 11, § 7027(m): to provide the case evaluation or legal services you request, to prevent fraud and security incidents, to verify and maintain quality, and as required by law. We do not use it to infer characteristics about you or for advertising, so the right to limit its use does not apply; if that changes, we will offer a “Limit the Use of My Sensitive Personal Information” link.

Selling and sharing. We do not sell personal information. We share online identifiers, internet activity and approximate location with advertising partners for cross-context behavioral advertising, as described in Section 3. We do not knowingly sell or share the personal information of consumers under 16. You can opt out through the “Your Privacy Choices” link in the Site footer, the cookie banner, or by enabling the Global Privacy Control signal in your browser, which we honor as a valid opt-out request.

Your California rights. You have the right to: (1) know and access the personal information we have collected about you, including the categories, sources, purposes, and the categories of third parties we disclosed it to, and to receive a portable copy; (2) delete personal information we collected from you, subject to the exceptions in Civ. Code § 1798.105(d), including information we must keep to comply with legal or professional obligations; (3) correct inaccurate personal information; (4) opt out of the sale or sharing of your personal information; (5) limit the use of your sensitive personal information, to the extent described above; and (6) not be discriminated against for exercising any of these rights. We do not offer financial incentives in exchange for personal information.

How to exercise your rights. Submit a request by email to help@crosnerlegal.com, by calling 1-866-CROSNER (toll-free), or by mail to the address in Section 13. We will confirm receipt within 10 business days and respond within 45 days, extendable once by 45 days with notice. To verify your identity we will match information you provide against information we already hold, and may ask for additional confirmation for requests involving sensitive information. You may designate an authorized agent by providing signed written permission or a power of attorney; we may also ask you to confirm your identity directly. If we deny a request, we will explain why and you may ask us to reconsider by replying to our response.

Shine the Light. Civil Code § 1798.83 permits California residents to request information about disclosures of personal information to third parties for their own direct marketing purposes. We do not make such disclosures.

Do Not Track. See Section 3.

Washington. Information about a Washington resident’s physical or mental health, disability, medical leave, pregnancy or similar matters, when collected through the Site or our intake process, is consumer health data under the Washington My Health My Data Act (RCW 19.373). Our Consumer Health Data Privacy Policy explains how we collect, use, share and protect that information and the rights Washington residents have. We collect and share consumer health data only to the extent necessary to provide the case evaluation or legal services you have requested, or with your consent, and we will not collect new categories of it or use it for new purposes without first updating that policy and obtaining your consent.

Oregon and Colorado. Residents of Oregon and Colorado may exercise the rights to access, correct, delete, and obtain a portable copy of their personal data, and to opt out of targeted advertising and the sale of personal data, under the Oregon Consumer Privacy Act (ORS 646A.570 et seq.) and the Colorado Privacy Act (C.R.S. § 6-1-1301 et seq.), using the methods in Section 6. We do not sell personal data or engage in profiling that produces legal or similarly significant effects. We do not process biometric identifiers or biometric data. We honor Global Privacy Control signals as an opt-out of targeted advertising. Sensitive data as defined in those laws is processed only with your consent, which you give by choosing to include it in your inquiry, and you may withdraw that consent at any time. If we deny a request, you may appeal by replying to our response with “Appeal” in the subject line; we will respond within 45 days, and if the appeal is denied you may contact the Oregon or Colorado Attorney General.

Illinois. We do not collect biometric identifiers or biometric information (such as fingerprints, face geometry or voiceprints) through the Site. If we ever do, we will first provide the written notice and obtain the written release required by the Illinois Biometric Information Privacy Act (740 ILCS 14). Illinois residents whose personal information is involved in a security breach will be notified as required by the Illinois Personal Information Protection Act (815 ILCS 530).

New York. Crosner Legal maintains reasonable administrative, technical and physical safeguards for the private information of New York residents, as required by the New York SHIELD Act (Gen. Bus. Law § 899-bb). Attorney advertising; prior results do not guarantee a similar outcome.

Nevada. We do not sell covered information as defined in NRS 603A. Nevada residents may submit a request to help@crosnerlegal.com to be notified if that changes.

Other states. Residents of other states may exercise the choices in Section 6. If your state’s law grants you additional rights, we will honor them as required.

8. Security

We use administrative, technical and physical safeguards designed to protect your information, including encryption of data in transit (the Site uses HTTPS), access controls that limit information to staff who need it, multi-factor authentication on firm systems, and vendor contracts requiring confidentiality. No method of transmission or storage is completely secure. Email and web forms are not encrypted end to end; if you prefer, call us to share sensitive details and we can arrange a secure method for sending documents. If a security incident affects your information, we will notify you as required by applicable law.

9. How long we keep information

We keep information about inquiries that do not become client matters for four years after our last contact with you, which covers the limitations periods for the claims we handle and allows us to identify you if you are a member of a class we later represent. After that, the inquiry file is deleted or anonymized, and we keep only a minimal conflicts record (your name, the adverse party, and the date and outcome of the inquiry), which the Rules of Professional Conduct require us to keep permanently. [Confirm four years and adjust the Section 7 table if changed.] Information about client matters is kept in accordance with our file-retention policy and the Rules of Professional Conduct. Website analytics data is kept for the period set by the relevant provider, typically no more than [26] months. Text-message opt-out records are kept indefinitely so that we honor your request.

10. Children

The Site is intended for adults. We do not knowingly collect personal information from children under 13, and we do not knowingly sell or share the personal information of anyone under 16. If you believe a child has provided us information, contact us and we will delete it. Parents or guardians may contact us on behalf of a minor who has a potential claim.

11. Visitors outside the United States

Crosner Legal practices law in the United States and the Site is directed to U.S. residents. Information you provide is processed and stored in the United States, which may not provide the same level of data protection as your home country.

12. Changes to this Policy

We may update this Policy from time to time. We will post the revised Policy on this page with a new effective date, and, for material changes to how we use information you have already provided, we will notify you by email or a notice on the Site before the change takes effect.

13. Contact us

Crosner Legal, P.C. Attn: Privacy 9440 Santa Monica Blvd., Ste. 301 Beverly Hills, CA 90210
help@crosnerlegal.com 1-866-CROSNER (1-866-276-7637)

Crosner Legal, P.C. is the law firm responsible for the content of this website.