Crosner Legal has filed a class action lawsuit against Walmart Inc., alleging the retail giant violated Washington’s Telephone Buyers’ Protection Act (TBPA) and Consumer Protection Act (CPA) by failing to disclose key product information to consumers purchasing iPhones. Filed in Pierce County Superior Court, the lawsuit claims that Walmart omits required disclosures on its iPhone packaging and point-of-sale materials, including who is responsible for repairs, the cost of standard repairs, and the terms of the warranty. These omissions directly violate the TBPA, which mandates such information be made clear to consumers before purchase.
The complaint emphasizes that Walmart’s failure to provide these disclosures misleads consumers and constitutes a per se violation of the CPA. For instance, repair costs for newer iPhones can reach as high as $749 for certain types of damage, but this information is not disclosed on packaging or signage. Similarly, while warranty terms are available online through Apple, Walmart does not clearly present this information in stores, leaving buyers unaware of their rights or potential costs.
Consumers have a legal right to understand the full terms of what they are buying, especially with high-cost items like smartphones. Transparency is not optional under Washington law; it’s required. The lawsuit seeks restitution for affected consumers, injunctive relief to bring Walmart’s sales practices into compliance with the TBPA, and presumed statutory damages under Washington law. Crosner Legal is committed to holding retailers accountable when they fail to honor basic consumer protection standards.
If you purchased an iPhone from Walmart in Washington and were not informed of the repair or warranty terms, contact Crosner Legal to learn more about your rights.
- Crosner Legal: 9440 Santa Monica Blvd. #301, Beverly Hills, CA 90210
- Phone: (866) 276-7637 [CROSNER]
- Email: intake@crosnerlegal.com
- Fax: (310) 510-6429
This blog post is intended for informational purposes only and does not constitute legal advice.